Frequently Asked Questions (FAQ)

An Agent of Record (AOR) is a third party that helps organizations compliantly classify, onboard, and pay contractors worldwide.

No, it does not require extra fees, but we require a fully-refundable deposit for security purposes. This deposit is refundable to you at the end of our engagement.

There are plenty of AORs that provide contract hiring services. However, most are traditional staffing agencies, leading to longer setup times, higher fees, and time-intensive management, which often includes manual approvals and inconsistent reporting. Helios AOR takes traditional contractor hiring to a new level, allowing clients to hire and manage contractors globally using Helios entities at record speed (usually within 2-3 days) while minimizing employee misclassification risks.

An Agent of Record service is a specialized service where a provider takes on the responsibility of hiring and managing contractors on behalf of a company. This includes tasks such as contracting, onboarding, payroll processing, compliance, and managing the contractor relationship.

Unlike traditional contractor pay services where the company directly engages and pays contractors, an Agent of Record service assumes the legal and financial responsibility of hiring and managing contractors on behalf of the company. This can help mitigate risks and ensure compliance.

Some key benefits of using an Agent of Record service include offloading the legal and administrative burdens of hiring contractors, reducing compliance risks, streamlining the contractor management process, and gaining access to expert guidance on labor laws and regulations.

Companies of various sizes and industries can benefit from using an Agent of Record service, particularly those that work with a large number of contractors, operate in highly regulated industries, or want to minimize the risks associated with engaging independent contractors.

The pricing structure for Agent of Record services can vary depending on the provider and the services offered. At Helios we offer this service as a flat fee per contractor, plus any standard FX or 3rd party payment fees.

While an Agent of Record service takes on the legal and administrative responsibilities of managing contractors, the company typically retains control over the work assignments, project deliverables, and overall direction of the contractor's work.

The onboarding process for contractors with an Agent of Record service typically involves the provider collecting necessary paperwork, setting up payment accounts, verifying compliance with regulations, and ensuring that the contractor understands their role and responsibilities.

Yes, one of the key advantages of using an Agent of Record service is that they specialize in ensuring compliance with labor laws, tax regulations, and other relevant requirements when engaging contractors. They can help reduce the risk of compliance issues for the company.

In the event of disputes or issues with contractors, the Agent of Record service typically handles resolution processes on behalf of the company. They may mediate discussions, provide guidance on legal matters, or take the necessary actions to address the situation.

When selecting an Agent of Record service provider, consider factors such as their experience in the industry, track record of compliance and risk management, range of services offered, pricing structure, customer support quality, and compatibility with your company's specific needs and processes. It's also beneficial to ask for references and review case studies from previous clients.

Helios’ AI-powered HCM tool utilizes machine learning algorithms to streamline talent acquisition, enhance employee retention strategies, and personalized development plans for global teams.

Yes, Helios’ AI tool leverages data analytics to analyze workforce trends, predict future needs, and provide actionable insights for optimizing the management of global teams.

Helios’ AI tool personalizes the employee experience by delivering targeted learning recommendations, providing real-time feedback, and facilitating meaningful interactions, fostering engagement among global team members.

Absolutely, Helios’ AI tool automates repetitive HR tasks such as payroll processing, scheduling, and performance evaluations, freeing up time for HR administrators and global team members to focus on strategic initiatives.

Helios’ AI-driven payment platform analyzes transaction data, detects anomalies, and identifies optimization opportunities to streamline global payment processes, minimize costs, and mitigate risks.

Helios’ payment platform uses AI algorithms to detect suspicious activities, prevent fraudulent transactions, and enhance security measures, ensuring the integrity and safety of global transactions.

Yes, Helios’ payment platform automates currency conversion and leverages AI to optimize foreign exchange rates, reducing conversion costs and maximizing the value of international transactions for global teams.

Helios’ AI-powered tools feature intuitive interfaces, personalized dashboards, and self-service functionalities to ensure ease of use for HR administrators and global team members, regardless of technical expertise.

Absolutely, Helios’ AI tool offers predictive analytics capabilities to forecast workforce trends, anticipate talent needs, and inform strategic workforce planning initiatives for global teams.

Helios’ AI-powered tools are highly scalable and can accommodate the needs of growing global teams and expanding business operations, ensuring flexibility and adaptability as organizations evolve.

Helios prioritizes data privacy and compliance, implementing encryption, access controls, and anonymization techniques to protect private information stored and processed by our AI tool.

Yes, Helios’ AI tool analyzes individual profiles, skills assessments, and performance data to deliver personalized learning and development recommendations tailored to the needs and aspirations of global team members.

Helios’ payment platform leverages AI to optimize cross-border payment processes, select the most efficient payment routes, and ensure timely delivery of funds to global team members, minimizing delays and disruptions.

Our AI-powered tools stand out through their comprehensive features, reliability, seamless integration, and exceptional customer satisfaction, offering a superior solution for managing global teams and payments.

Helios offers comprehensive support and training resources, including live chat support, training webinars, documentation, and dedicated account managers, to assist organizations in maximizing the value of Helios’ AI-powered tools for managing global teams and payments.

Helios’ platform supports a wide range of employee benefits, including health insurance, retirement plans, and wellness programs, and can accommodate diverse benefit offerings tailored to different regions.

Helios stays updated with local regulations and compliance standards across different countries globally, ensuring that our platform aligns with legal requirements and best practices for benefits administration.

Yes, Helios’ platform is designed to integrate with global insurance carriers and benefit providers, enabling seamless enrollment, administration, and management of employee benefits across regions.

Helios’ platform features an intuitive interface, multilingual support, and self-service functionalities to make it easy for employees from diverse cultural backgrounds to enroll in and manage their benefits.

Absolutely, Helios’ platform offers real-time updates and notifications to keep employees informed about changes to benefits policies, coverage, or enrollment deadlines, ensuring transparency and compliance.

Helios’ platform facilitates open enrollment periods and provides guidance and support to global team members transitioning between benefit plans, ensuring a smooth and hassle-free experience.

Helios prioritizes data privacy and security, implementing encryption, access controls, and compliance measures to protect personal employee information stored and processed by our platform.

Yes, Helios’ platform offers robust reporting and analytics capabilities to provide insights into benefits usage, enrollment trends, and cost analysis, empowering organizations to make informed decisions and strategic plans.

Helios’ platform automates eligibility verification and enrollment processes, taking into account local regulations and requirements to ensure compliance and accuracy for global team members.

Yes, Helios’ platform provides support and assistance to employees navigating complex benefit options and decisions, including educational materials, FAQs, and access to benefits specialists.

Absolutely, Helios’ platform supports flexible benefit plans and allowances, allowing organizations to tailor benefits offerings to the needs and preferences of individual global team members.

Helios’ platform is highly scalable and can accommodate the benefits administration needs of growing global teams and expanding business operations, without compromising performance or reliability.

Helios offers comprehensive customer support and training resources, including live chat support, phone support, training webinars, and documentation, to assist organizations in using Helios’ platform effectively.

Yes, Helios’ platform includes communication and collaboration tools to facilitate interaction between HR administrators and global team members regarding benefits-related inquiries and issues, promoting transparency and engagement.

Helios’ platform stands out through its comprehensive features, reliability, user-friendly interface, and exceptional customer satisfaction, offering a superior solution for managing benefits administration for global teams.

Our platform is your single space for organizing everything that matters. It’s designed to create a connected and inclusive work culture, providing features like real-time messaging, video conferencing, file sharing, task management, and seamless integration with other tools to boost communication and collaboration in the workplace.

Our platform is designed for ease of use, and we offer comprehensive training and ongoing support to ensure a smooth onboarding experience for your employees.

Yes, our platform can be customized to align with your organization's unique communication and collaboration requirements, including branding customization and personalized feature configurations.

Our platform prioritizes data security and compliance, with robust encryption, access controls, and regular security updates to protect your organization's sensitive information.

Our platform seamlessly integrates with a variety of popular tools and systems, such as email clients, project management software, CRM platforms, and HR systems, to streamline workflows and boost productivity.

Our platform is highly scalable and built to grow with your organization, allowing you to add users, features, and integrations as your communication and collaboration needs evolve over time.

Our platform includes advanced analytics and reporting tools that enable you to monitor key metrics, track user engagement, and gain valuable insights to optimize your communication and collaboration strategies.

Our platform is mobile-responsive and supports access via a wide range of devices and operating systems, ensuring that employees can stay connected and collaborate effectively, whether they are in the office or on the go.

Our platform is designed to support remote work and virtual collaboration, with features like video conferencing, virtual meeting rooms, and asynchronous communication tools to help teams stay connected and productive, regardless of their physical location.

Our pricing is based on factors such as the number of users, feature requirements, customization options, and level of support needed. We offer flexible pricing plans to suit organizations of all sizes and budgets, ensuring you get the most value out of our platform.

Helios runs various types of international background checks, depending on each country's regulations and restrictions. Some countries have restrictions on certain types of checks, while others allow all types with no restrictions. Checks available include Soft checks, Database Checks, ID checks, Criminal checks, National Criminal Checks, and Local Criminal Checks. Book a demo to learn more.

Helios currently provides Soft Checks and US Criminal Checks. Background checks can include various types of verifications such as criminal records checks, employment history verification, education verification, credit history checks, and more.

Soft checks, which are typically completed within 15 minutes, verify employment, address history, and educational background. Some checks include global database searches, covering areas like public media, courts, fraud, and watchlists for comprehensive risk assessment, including criminal history, affiliations, global sanctions, and public safety issues.

Yes, background checks do provide identity verification. These checks include a variety of verification methods, such as employment verification, address history, and educational background checks.

While the cost of each background check is based on specific client needs, the starting cost is $49 for a soft check.

The duration for background checks varies, but soft checks are usually completed within 15 minutes. Other checks are completed within 24 hours after the candidate's submission.

Compliance is at the heart of our company values and we have developed the business infrastructure in terms of systems, processes and teams to ensure we are proactively informed about the different labor laws and regulations by monitoring different official government websites, official publications about changes introduced in those legislations, subscription services, consulting local legal and HR consultants, close collaborations with our local payroll providers, customers and through subscription to different services to keep our teams up to date.

We count with a network of local experts and HR professionals in the countries where we operate. We evaluate our Local Payroll Providers prior to entering into an agreement to assess their payroll capability, experience and learn how they are maintaining the payroll systems in compliance with local regulations at all times.

To protect personal employee data and ensure privacy, Helios employs comprehensive technical, administrative, and physical safeguards. These include advanced encryption, strict access controls, data masking, regular security audits, endpoint protection, and detailed data privacy policies compliant with GDPR and CCPA. We conduct regular training, maintain an incident response plan, and manage third-party risks rigorously. Continuous improvement practices ensure we stay ahead of emerging threats, safeguarding data effectively.

We comply with GDPR for data transfers and comply with local legislations requirements for data protection and privacy.

We assure our partners are also in compliance with our policies and standard procedures for data protection. We have clauses in our contracts with partners and vendors where we ensure data processing agreements are clearly formalized. We conduct regular audits, risk management and data transfer impact assessment to evaluate the risk of transferring data to different jurisdictions.

Helios has robust data breach response protocols in place to swiftly address any security incidents. These protocols are outlined in our internal policies and procedures, which are audited regularly as part of our ISO 27001 certification process. In the event of a data breach, our response plan includes immediate containment and investigation, followed by appropriate remediation measures. We prioritize timely and transparent communication with affected clients, providing detailed notifications about the breach, the extent of the impact, and the steps we are taking to mitigate the situation and prevent future occurrences.

Helios adheres to stringent data privacy and security standards, leveraging our global cloud provider’s infrastructure . Our cloud environment maintains robust compliance with several key certifications, including ISO/IEC 27001 for information security management, SOC 2 for secure handling of sensitive data, GDPR and CCPA for data protection and privacy regulations, PCI DSS for credit card information security, and FedRAMP for federal data protection standards. Additionally, Helios is ISO/IEC 27001 certified, ensuring we maintain a rigorous information security management system that aligns with international best practices.

Helios ensures that our subcontractors and third-party vendors comply with data privacy and security requirements through a strict Vendor Management Policy. This policy includes comprehensive Third- Party Vendor Management assessments to evaluate the security and privacy practices of our vendors before engagement. Additionally, we conduct continuous reviews and regular audits to monitor compliance and address any potential risks. By maintaining rigorous oversight and clear contractual obligations, we ensure that all third-party partners adhere to our high standards for data protection and security.

Helios ensures the accuracy and integrity of all data and compliance by the following

• Our payroll platform reduces the risks of data entry mistakes with AI solutions to detect any potential error.

• Use of standard records for collecting data

• Validation rules powered by AI to check for common errors such as missing or out of range values

• Use automated time tracking to reduce manual data entry

• Regular reconciliation payroll data with financial records, bank statements and tax filings to ensure consistency and accuracy: internal audits, and external audits.

• Accurate records, regular updates on records for changes such as hiring, terminations, promotions, verify employee data

• Compliance tools to keep us updated about legal requirements

• SOC 1- Report to cover controls over the payroll operations centrally and locally managed.

Helios handles data access requests in accordance with data protection laws. Our Privacy Notice also outlines the procedures for accessing, correcting, or deleting personal data, ensuring compliance with relevant data protection regulations.

Helios conducts regular security assessments and audits of our systems and processes. As an ISO 27001 certified company, we are required to perform annual audits to achieve and maintain this certification. These regular assessments and audits ensure that we continually uphold the highest standards of information security and promptly address any potential vulnerabilities.

Helios ensures compliance with GDPR and other applicable data protection regulations in global operations, staying informed of relevant laws, engaging local privacy experts , and implementing robust data governance policies.

Helios’ clients using our services have a high level of control over their data and compliance processes. Our platform allows clients to manage their data access, permissions, and retention policies, ensuring they can enforce their own compliance requirements. Additionally, we provide detailed documentation and tools for monitoring and auditing data activities, empowering clients to maintain transparency and control over their data in line with their regulatory obligations.

Helios ensures that clients can handle data retention and deletion in compliance with data protection laws, empowering our clients to take control by providing comprehensive tools and policies that align with local regulations. Clients can set customized data retention schedules, ensuring that personal data is only kept for as long as permitted. Our platform enables automated deletion processes, allowing clients to define and manage data lifecycle policies in accordance with their specific legal obligations, such as the GDPR, CCPA, or other local laws.

Helios ensures that our staff are trained on data privacy and security best practices through our comprehensive Training and Development Policy. This policy mandates regular security and awareness training for all company employees, keeping them updated on the latest data protection protocols and best practices. By continuously educating our staff, we maintain a high level of vigilance and competency in safeguarding sensitive information.

To safeguard Helios client’s data during emergencies, we have implemented a comprehensive disaster recovery and business continuity plan that includes regular automated backups stored in geographically diverse locations, ensuring data redundancy and integrity. We maintain failover systems for uninterrupted access, perform frequent risk assessments, and conduct business impact analyses to prioritize critical functions. Our response teams are ready to execute detailed incident response plans, with regular drills ensuring preparedness. Data is secured through encryption and strict access controls, while compliance with regulations like GDPR and ISO 22301 is maintained. Our robust communication plans and third-party coordination ensure swift recovery and minimal operational disruption.

Helios demonstrates transparency and accountability to clients regarding data privacy and security practices through several key measures. We provide detailed, publicly available documentation, including our Privacy Notice and security policies, outlining our data protection measures and compliance efforts. Additionally, we conduct regular security assessments and audits, and we share the certifications, such as our ISO 27001 certification, with our clients. We also maintain open channels of communication for clients to ask questions and receive timely updates about any changes or incidents related to data privacy and security.

An international contractor is a self-employed professional who offers services to clients on a project-based or fixed-term basis. International contractors can be located anywhere in the world and are responsible for their own taxes and benefits.

Hiring international contractors offers flexibility and scalability to companies who want to expand globally as it allows them to quickly source, hire and onboard critical talent around the world.

When hiring an international contractor, it is essential to streamline the hiring, manage and payment process, and be aware of misclassification risks since different countries have different definitions of contractors. You can make use of Helios’s AI-powered misclassification assessment tool to check on the relationship with potential contractors.

With Helios you get the most comprehensive solution to hire compliantly and stay compliant.

Before hiring a contractor, assess misclassification risks using a tool that combines AI with award-winning research into employment court cases. During onboarding, collect all the necessary documentation, automatically create localized contracts and sign Non-Disclosure Agreements and Data Protection Agreements with contractors to ensure protection of your data and confidential information. When managing contractors, you will receive misclassification risk notifications and will be able to use a misclassification tool to make a deeper evaluation.

Helios’s unique Compliance Hub will also help you stay on top of regulatory changes occurring in countries where you hire.

Paying contractors around the world can be a complex process that takes time and focus from your team. With Helios you can easily pay contractors in more than 125+ countries, in more than 20 currencies and using more than 8 payment methods. Additionally, you can use Helios to pay your contractors in bulk and automate the invoicing process that allows you to pay contractors effortlessly and on time.

Helios offers 8+ different international payment methods that include instant card transfer, bank transfers, Revolut, Paypal, Wise, Payoneer, Stripe, Coinbase and Helios VW Card.

Helios VW Card allows contractors to spend their funds directly for their Helios balance, get payment in their preferred currency and avoid fees when transferring money.

Yes, you can onboard, manage and pay different worker types using Helios. Besides domestic and foreign contractors, Helios offers global payroll tools and is a key provider for employer of record (EOR) solutions that can help you manage all your workforce in one place.

There are two approaches to fees in the payment industry. Some companies charge a percentage of the total transaction or a flat fee. Helios chooses the second approach - flat fees, independent of the total amount. With a flat free, your costs do not change if you increase salaries for your employees or grant bonuses. You can predict your workforce costs with greater accuracy. It is the most transparent way to make payments.

Many providers hide the true cost of FX, using a reference rate that already includes a margin. At Helios , we use the mid-market rate as the reference rate, making the cost of FX transparent to clients. The mid-market rate is the mid-point between the rate at which a currency can be bought or sold.

Contractor Pay Services are specialized services that assist businesses in managing the payment processes for their contractors, freelancers, or independent workers. These services typically handle tasks such as payroll, tax withholding, and compliance with labor regulations.

Contractor Pay Services can help streamline your payment processes, ensure compliance with tax laws and labor regulations, reduce administrative burdens, and provide a convenient way to manage payments to contractors.

When choosing a Contractor Pay Service provider, look for features such as automated payroll processing, tax withholding and reporting, compliance assistance, direct deposit options, detailed reporting capabilities, and excellent customer support.

While the cost of Contractor Pay Services varies depending on the provider and the services offered, many businesses find that the time and resources saved by outsourcing payroll and compliance tasks to a specialized service provider outweigh the costs.

Typically, businesses provide the necessary payment information to the Contractor Pay Service provider, who then processes payments to contractors based on the agreed-upon terms. This can include setting up direct deposits, issuing checks, or using other payment methods.

Reputable Contractor Pay Service providers are well-versed in tax laws and labor regulations governing payments to contractors. They help ensure that your payments are compliant with these laws and assist with tax withholding and reporting requirements.

Yes, Helios does offer assistance with onboarding new contractors, collecting necessary paperwork, setting up payment accounts, and handling offboarding processes when a contractor's engagement ends.

While using Contractor Pay Services can offer many benefits, there are some risks to consider, such as potential errors in payment processing, compliance issues, and data security concerns. It is important to choose a reputable provider with a track record of reliability.

Yes, Helios can offer customizable service packages to meet the specific needs of your business. You may be able to choose which services you require, such as payroll processing, tax assistance, compliance support, or reporting tools.

When selecting a Contractor Pay Service provider, consider factors such as the provider's reputation, experience in the industry, range of services offered, pricing structure, customer support quality, and compatibility with your business's needs and processes. It is also helpful to read reviews and ask for references from other clients.

Helios’ tool collects various types of data, including productivity metrics, communication patterns, project progress, and employee feedback, to offer comprehensive insights into global team performance.

Helios employs data validation techniques, data quality checks, and integration protocols to ensure the accuracy and reliability of data collected from diverse sources across regions.

Yes, Helios’ tool offers real-time analytics capabilities, allowing you to monitor key metrics, identify trends, and make informed decisions promptly to optimize global team performance.

Absolutely, Helios’ tool provides customizable dashboards and reports, allowing you to tailor visualizations and insights to align with your organization’s goals and objectives.

Helios adheres to strict data privacy regulations such as GDPR, and implements encryption, access controls, and anonymization techniques to protect the privacy and confidentiality of global team data.

Yes, Helios’ tool is designed to integrate with various data systems and tools, enabling seamless data exchange and interoperability to enhance efficiency and effectiveness in global team management.

Helios’ tool leverages predictive analytics algorithms to forecast future trends, anticipate potential challenges, and recommend strategies for optimizing global team performance proactively.

Helios implements robust cybersecurity measures, including encryption, intrusion detection systems, and regular security audits, to safeguard data transmission and storage across global networks.

Yes, Helios’ tool includes natural language processing (NLP) capabilities to analyze cross-cultural communication patterns, identify communication barriers, and recommend strategies for improving collaboration.

Helios’ tool adheres to data governance best practices and complies with industry standards such as ISO 27001, ensuring data integrity, security, and compliance with regulations across regions.

Helios’ tool features an intuitive interface, interactive visualizations, and user-friendly navigation, coupled with training and support resources to empower non-technical users in accessing and interpreting data insights.

Yes, Helios’ tool offers benchmarking data and industry comparisons, enabling you to benchmark global team performance against industry peers and identify areas for improvement and competitive advantage.

Helios’ tool provides flexibility in customizing data analytics models and algorithms to accommodate unique business requirements, organizational goals, and global team dynamics effectively.

Absolutely, Helios’ tool offers actionable insights and recommendations derived from data analysis, empowering you to implement targeted interventions and initiatives for continuous improvement in global team performance.

Helios’ tool stands out through its advanced features, data accuracy, scalability to support global operations, and dedicated customer support, offering a superior solution for managing and optimizing global team performance through data-driven insights.

Employing an Employer of Record (EOR) solution presents a strategic opportunity for businesses to efficiently recruit employees worldwide without the need to establish a legal entity in each target country. By partnering with Helios as EOR , companies benefit from a local knowledge base in the desired countries, enabling seamless recruitment on the company's behalf.

Imagine you're a UK-based company seeking to expand your team in South Africa. With the support of Helios as your EOR, this becomes a feasible and straightforward process. Upon engaging with Helios, the entire hiring process, from recruitment and onboarding to HR administrative tasks, is expertly managed, ensuring full compliance with local regulations in the designated country.

While the employee is officially on Helios's payroll, they operate as a valued member of your team, working under the EOR's umbrella just like any other employee. This arrangement empowers businesses to access global talent pools, overcome geographical barriers, and scale their operations efficiently without the complexities associated with establishing legal entities in multiple jurisdictions.

By leveraging an EOR solution with Helios, businesses can streamline their international hiring processes, mitigate compliance risks, and focus on driving growth and innovation while leaving the administrative burdens to experienced professionals.

When contemplating whether employees can be granted equity while utilizing an Employer of Record (EOR) service, the answer is affirmative, albeit subject to country-specific regulations. In many jurisdictions, including the United States, companies have the ability to provide employees with equity incentives, such as non-qualified stock options (NSOs), even when engaging an EOR.

In the U.S., where the EOR model is commonly employed, companies can utilize NSOs to grant equity to employees. Since the formal employment relationship is technically with the EOR rather than the company directly, NSOs are often the preferred equity incentive structure. This allows businesses to offer employees a stake in the company's success and align their interests with the organization's long-term goals, fostering loyalty and motivation among the workforce.

It is essential for businesses to understand the specific regulations and tax implications related to equity compensation in each country where they operate. By working closely with legal and financial advisors, companies can navigate the complexities of equity incentives while leveraging the flexibility provided by an EOR service to effectively reward and retain top talent across diverse geographical locations.

When it comes to onboarding your new employees through Helios, the process is designed for efficiency and convenience, often completed within a single day. Once your new hire is selected, they will receive an email invitation to join the Helios platform. Through this platform, employees can easily input their personal information, bank details, submit necessary documentation, and electronically sign their employment contract.

Furthermore, a dedicated onboarding manager will be available to assist both you and the new employee throughout the onboarding journey. This individual will address any inquiries, provide guidance, and ensure a smooth transition into the company. By leveraging Helios's streamlined onboarding process, you can swiftly integrate new team members, enabling them to become productive contributors to your organization without unnecessary delays. This efficient onboarding approach not only enhances the employee experience but also demonstrates your commitment to a seamless and supportive transition for all new hires.

When it comes to onboarding your new employees through Helios, the process is designed for efficiency and convenience, often completed within a single day. Once your new hire is selected, they will receive an email invitation to join the Helios platform. Through this platform, employees can easily input their personal information, bank details, submit necessary documentation, and electronically sign their employment contract.

Furthermore, a dedicated onboarding manager will be available to assist both you and the new employee throughout the onboarding journey. This individual will address any inquiries, provide guidance, and ensure a smooth transition into the company. By leveraging Helios's streamlined onboarding process, you can swiftly integrate new team members, enabling them to become productive contributors to your organization without unnecessary delays. This efficient onboarding approach not only enhances the employee experience but also demonstrates your commitment to a seamless and supportive transition for all new hires.Employing an Employer of Record (EOR) solution presents a strategic opportunity for businesses to efficiently recruit employees worldwide without the need to establish a legal entity in each target country. By partnering with Helios as EOR , companies benefit from a local knowledge base in the desired countries, enabling seamless recruitment on the company's behalf.

Imagine you're a UK-based company seeking to expand your team in South Africa. With the support of Helios as your EOR, this becomes a feasible and straightforward process. Upon engaging with Helios, the entire hiring process, from recruitment and onboarding to HR administrative tasks, is expertly managed, ensuring full compliance with local regulations in the designated country.

While the employee is officially on Helios's payroll, they operate as a valued member of your team, working under the EOR's umbrella just like any other employee. This arrangement empowers businesses to access global talent pools, overcome geographical barriers, and scale their operations efficiently without the complexities associated with establishing legal entities in multiple jurisdictions.

By leveraging an EOR solution with Helios, businesses can streamline their international hiring processes, mitigate compliance risks, and focus on driving growth and innovation while leaving the administrative burdens to experienced professionals.

Navigating the complexities of benefits offerings for employees requires a tailored approach that considers the unique regulations and requirements of each country. At Helios, we understand the importance of providing comprehensive benefits packages that comply with local laws and cater to the diverse needs of employees.

In every country where we operate, there are specific regulations outlining the mandatory benefits that must be provided to employees, encompassing areas such as healthcare, unemployment benefits, insurance coverage, and social security contributions. Helios is dedicated to ensuring that every employee receives the essential localized benefits mandated by law, in addition to any optional benefits that organizations wish to offer.

Our benefits strategy is twofold, consisting of a global offering that provides coverage both in employees' home countries and globally, with some minor country-specific limitations, as well as localized plans tailored to the employee's home country. Our comprehensive benefits packages include a variety of options such as medical, dental, vision, life, and disability coverage, as well as additional perks like meal vouchers, discount programs, and car rental benefits.

By partnering with Helios, businesses can rest assured that employees are well taken care of with a range of benefits that promote well-being, security, and satisfaction. Our commitment to delivering tailored benefits solutions ensures that employees feel valued and supported, contributing to a positive workplace culture and employee retention.

Handling severance and termination according to a country's local labor laws is crucial. These laws often vary depending on an employee's location. Typically though, you will need to pay attention to the proper termination notice, severance payouts, and managing any accrued benefits like unused vacation days. Helios manages the entire process to ensure everything goes smoothly.

We prioritize safeguarding intellectual property rights by incorporating robust protection clauses in our contracts. These clauses are specifically designed to ensure that all intellectual property rights are clearly defined and transferred to you as our client. Our approach to dealing with intellectual property involves a careful and transparent process that guarantees your ownership and control over any IP assets created or utilized within our partnership. We are committed to upholding the highest standards of IP protection to secure your interests and foster a mutually beneficial relationship.

PEO (Professional Employer Organization) and EOR (Employer of Record) services are both external providers that offer support to companies in managing HR, payroll, and employment-related functions. While they share similarities in their services, there are distinct differences in how they operate and the level of involvement they have in business decisions.

In a PEO arrangement, a joint employment model is established, where both the PEO provider and the company share authority over certain aspects of the business. The PEO typically takes the lead on HR and payroll-related matters, while the company retains more control over day-to-day operations and management tasks. This shared responsibility framework allows businesses to benefit from the expertise of the PEO while maintaining a level of autonomy in running their operations.

On the other hand, an EOR arrangement designates the EOR as the legal employer of the workers, assuming primary responsibility for all legal obligations related to employment. This setup enables companies to offload the burden of compliance and administrative tasks to the EOR, freeing up valuable time and resources to focus on core business activities and strategic initiatives. By entrusting the EOR with legal responsibilities, companies can streamline their operations, reduce compliance risks, and enhance operational efficiency.

In essence, while PEOs and EORs both offer valuable support in managing HR functions, the key distinction lies in the level of involvement in compliance matters and legal responsibilities. Businesses can choose the service model that best aligns with their needs, whether seeking shared management responsibilities with a PEO or opting for comprehensive legal support with an EOR to optimize their operational effectiveness and compliance adherence.

Yes, you have the option to hire employees in other countries without an Employer of Record (EOR) by establishing a local entity in that specific country. While this route may grant you more autonomy and control over your operations, it also entails a higher level of complexity and legal responsibility. By setting up a local entity, you assume full legal liability for any potential issues that may arise, such as adhering to local labor laws, tax regulations, and other statutory requirements. If you opt not to proceed with EOR services, Helios can provide support through Contractor Pay and Global Payroll solutions to assist you in managing your international workforce efficiently.

Selecting to establish a local entity rather than engaging with an EOR is typically advisable when you are dedicated to expanding your business presence in the new country and intend to hire a significant number of employees. This strategic approach enables you to create a more enduring presence and construct a robust organizational framework within the target market, with Helios offering assistance in managing your local payroll effectively.

Nevertheless, it is crucial to conduct thorough research and gain a comprehensive understanding of the legal and financial implications associated with setting up a local entity in a foreign jurisdiction before proceeding. Seeking guidance from legal and financial experts with expertise in international business operations can help you navigate the intricacies of global expansion and ensure compliance with all pertinent regulations.

In evaluating whether an Employer of Record (EOR) is a suitable solution for any given country, the response is contingent upon various factors.

Primarily, the feasibility of establishing EORs is more straightforward in nations with well-defined labor laws and regulations. In such jurisdictions, the process of setting up and operating through an EOR tends to be more streamlined and efficient. However, in countries with less transparent or more intricate legal frameworks, the landscape can present challenges, potentially restricting the availability and effectiveness of EOR options.

When considering the appropriateness of an EOR for a specific country, it is essential to assess the local regulatory environment comprehensively. Factors such as labor laws, tax regulations, compliance requirements, and cultural nuances should all be taken into account to determine the feasibility and viability of utilizing an EOR in that particular jurisdiction.

While an EOR can offer significant benefits in terms of simplifying international expansion and managing global workforce compliance, careful consideration of the specific country's legal and regulatory landscape is crucial to determine whether it is a suitable solution for your business needs. Consulting with experts in international employment and compliance can provide valuable insights and guidance in making informed decisions regarding the use of EOR services in various countries.

An Employer of Record (EOR), is a company that serves as the legal employer for your workers. By partnering with an EOR, you can outsource various employer responsibilities such as payroll processing, tax withholding, benefits administration, and compliance with labor laws. This allows you to focus on your core business activities while the EOR handles the complexities of employment.

When you engage an EOR, your workers become employees of the EOR for legal and administrative purposes. However, you retain control over the day-to-day tasks and management of your employees. The EOR takes care of employment-related tasks such as issuing paychecks, managing taxes, providing benefits, and ensuring compliance with local labor regulations.

1. Compliance: One of the primary benefits of EOR services is ensuring compliance with local labor laws, tax regulations, and employment standards in the countries where you operate. By acting as the legal employer of record, the EOR takes on the responsibility of handling payroll, tax withholding, benefits administration, and other HR functions in accordance with local regulations, reducing compliance risks for your organization.

2. Global Expansion: EOR services enable companies to expand into new markets quickly and cost-effectively without the need to establish legal entities or navigate complex regulatory requirements in each country. This flexibility allows businesses to enter new markets, test business opportunities, and scale operations more efficiently.

3. Risk Mitigation: By partnering with an Employer of Record, organizations can mitigate risks associated with international operations, such as legal liabilities, employment disputes, and financial penalties for non-compliance. The EOR assumes the legal responsibilities of an employer, allowing companies to focus on their core business activities while minimizing risks.

4. Operational Efficiency: EOR services help streamline HR and payroll processes by centralizing administrative tasks, standardizing procedures, and leveraging technology to improve efficiency. This should result in cost savings, reduced administrative burden, and improved accuracy in payroll and compliance-related tasks.

5. Access to Talent: Employing an EOR can provide access to a broader pool of talent in different regions, allowing companies to hire local employees without the need to establish a legal entity in each country. This can help organizations attract and retain top talent in competitive markets.

6. Scalability: EOR services are scalable and can adapt to the changing needs of your organization as it grows or enters new markets. Whether you need to onboard a few employees in a new country or expand your workforce globally, an EOR can provide the necessary support and infrastructure to facilitate your growth.

Utilizing an Employer of Record service offers organizations a strategic advantage when expanding internationally, enabling them to navigate complex regulatory landscapes, manage risks, improve operational efficiency, and access talent in new markets with confidence."

The pricing structure for an Employer of Record service is influenced by several factors, including the number of employees, the countries of operation, the scope of services needed, and the level of support desired. Generally, EOR services adopt a monthly fee per employee model, which encompasses a base fee along with potential supplementary charges for specialized services.

The cost of an EOR service can fluctuate depending on the specific requirements of your business. Factors such as the size of your workforce, the geographic locations in which you operate, the complexity of compliance needs, and the extent of administrative support required can all impact the overall pricing.

In addition to the base fee per employee, there may be additional costs associated with tailored services such as HR consulting, payroll processing, benefits administration, legal compliance, and other specialized offerings. It is recommendable to engage in discussions with your EOR provider of choice to gain a comprehensive understanding of its fee structure and to ensure that the services offered align with your business needs and budget constraints. By selecting an EOR service that offers transparent pricing and tailored solutions, you can effectively manage costs while accessing the support necessary to streamline your global workforce management. At Helios, we provide a simple and easy to understand pricing structure without hidden fees.

Yes, you can use an Employer of Record (EOR) service for remote workers in many cases. Employing remote workers, especially those located in different countries, can present unique opportunities but also challenges related to compliance, payroll, taxes, and legal considerations. By leveraging an EOR service for your remote workforce, you can effectively address these challenges and ensure that your remote workers are properly onboarded, paid, and managed in compliance with local regulations.

Here are a few key points to consider when using an EOR service for remote workers:

1. Compliance: An EOR can help ensure compliance with local labor laws, tax regulations, and employment standards for remote workers. The EOR acts as the legal employer of record, taking on the responsibility of managing payroll, benefits, taxes, and other HR functions on behalf of your remote workers in accordance with local laws.

2. Risk Mitigation: Partnering with an EOR for remote workers can help mitigate risks associated with international employment, such as legal liabilities, compliance issues, and employment disputes. The EOR assumes the legal responsibilities of an employer, reducing your organization's exposure to potential risks.

3. Global Reach: EOR services typically have a global presence and infrastructure that allows them to support remote workers in various countries. This can be particularly beneficial if you have remote workers located in different regions or countries, as the EOR can provide localized support and expertise.

4. Administrative Support: EOR services can handle administrative tasks related to payroll processing, tax withholding, benefits administration, and compliance for your remote workers. This can help streamline HR processes, reduce administrative burden, and ensure that your remote workers are paid accurately and on time.

5. Scalability: EOR services are often scalable and can adapt to the changing needs of your remote workforce as it grows or evolves. Whether you need to onboard new remote workers, expand into new markets, or adjust staffing levels, an EOR can provide the flexibility and support required to accommodate these changes.

Using an Employer of Record service for remote workers can offer numerous benefits, including ensuring compliance, mitigating risks, providing global reach, offering administrative support, and enabling scalability for your remote workforce. By partnering with an EOR, you can effectively manage your remote workers' employment needs and focus on driving the success of your remote work initiatives.

Absolutely yes, when engaging an Employer of Record (EOR) service, you retain full control over the day-to-day activities and duties of your employees. While the EOR takes charge of essential employment-related tasks like payroll processing and benefits administration, you maintain authority over directing the work of your employees and overseeing their performance. This means that you can continue to set expectations, delegate tasks, provide feedback, and manage your team's productivity without any interference from the EOR. By leveraging the support of an EOR, you can offload administrative burdens while retaining the autonomy to lead and guide your employees effectively. This collaborative approach allows you to focus on driving your business forward while ensuring that your workforce operates smoothly and efficiently under your guidance.

While both Employer of Record (EORs) and PEOs offer employer services, they differ in terms of the employer responsibilities they assume. With an EOR, you retain more control over your employees, while the EOR manages the legal and administrative aspects of employment. In contrast, a PEO shares more employer responsibilities, such as co-employment and risk-sharing and is mainly only allowed in the United States where a company is registered both on a Federal and State level as an employer.

The speed at which an Employer of Record (EOR) can onboard employees depends on various factors, including the complexity of your requirements, the quantity of employees to be onboarded, and the jurisdictions involved. Reputable EOR services generally aim to streamline the onboarding process and can typically complete the onboarding within a few weeks. However, here at Helios, we pride ourselves on our efficiency and can onboard employees in a matter of days. Our streamlined onboarding procedures ensure a swift transition for both you and your employees, allowing you to quickly integrate new team members into your workforce without unnecessary delays. This rapid onboarding process not only facilitates a seamless transition but also demonstrates our commitment to providing prompt and reliable EOR services tailored to meet your specific needs.

When utilizing an Employer of Record (EOR) service, it is crucial to understand that the EOR assumes the responsibility of maintaining compliance with labor regulations and carrying out accurate payroll functions on behalf of your business. Should any issues arise regarding compliance or payroll discrepancies while using an EOR service, it is expected that the EOR will have well-established procedures in place to promptly identify, address, and resolve these issues. This proactive approach helps to mitigate any potential negative consequences that may affect your business operations. By entrusting these critical tasks to an EOR, you can focus on your core business activities with the assurance that any compliance or payroll challenges will be managed effectively and efficiently.

Yes! Switching or terminating an Employer of Record (EOR) service is generally possible, but the specific process and requirements may vary depending on the terms outlined in your agreement with the EOR and local regulations. It is essential to carefully review the contract terms related to termination and transition procedures to understand any potential fees, notice periods, or other obligations associated with making changes to your EOR arrangement. This also goes for moving from an EOR solution to a Global Payroll Solution.

When considering switching or terminating an EOR service, here are some key factors to keep in mind:

1. Contractual Terms: The first step is to review the contract you have in place with the EOR. The agreement should outline the terms and conditions related to termination, including any notice periods, fees, or specific procedures that need to be followed when ending the service.

2. Notice Period: Many EOR agreements require a notice period to be provided before terminating the service. This notice period could vary depending on the terms of the contract and may range from a few weeks to a couple of months.

3. Fees and Penalties: Some EOR agreements may include provisions for termination fees or penalties for ending the service before the contract term expires. It is important to understand these financial implications and factor them into your decision-making process.

4. Transition Process: When switching or terminating an EOR service, it is essential to have a plan in place for the transition. This may involve transferring payroll, employee data, and other HR-related information to a new provider or bringing these functions in-house.

5. Legal Compliance: Ensure that the termination of the EOR service complies with any legal requirements in the jurisdictions where you operate. This includes fulfilling any obligations related to employee termination, payroll processing, and compliance with local labor laws.

By carefully reviewing the terms of your agreement with the EOR, understanding the process for switching or terminating the service, and planning for a smooth transition, you can effectively navigate the process of making changes to your EOR arrangement when needed. It is advisable to communicate openly with the EOR and seek guidance from legal and HR professionals to ensure a successful transition while minimizing any potential disruptions to your operations.

Our service offers enterprise-grade HCM, payroll, and compliance management solutions designed to scale and meet the complex needs of large organizations with global footprints.

Yes, our service is equipped to handle payroll processing and compliance management for large volumes of employees across multiple countries and currencies, ensuring accuracy and compliance at scale.

Our service offers rapid onboarding and setup processes, leveraging automation and standardized procedures to expedite the setup of payroll processing and compliance management for new global team members and countries.

We offer dedicated support from compliance experts to assist enterprises in navigating complex regulatory environments and compliance requirements, providing guidance and resources as needed to ensure compliance and mitigate risks.

Yes, our service offers real-time insights and analytics on workforce trends, costs, and productivity metrics, enabling enterprises to make data-driven decisions and optimize their global teams' performance.

Our service leverages automated payroll processing systems, standardized workflows, and dedicated experts to ensure accuracy and timeliness in processing payroll and managing compliance for large volumes of employees, even in fast-paced enterprise environments.

Yes, our service manages contractor pay and compliance by ensuring proper classification, contract management, and payment processing for independent contractors and freelancers working with enterprises globally.

Our service supports employee mobility and international expansion initiatives by managing legal and compliance requirements in new countries, including employment contracts, work permits, and tax obligations.

We prioritize data privacy and security, implementing encryption, access controls, and compliance measures to protect sensitive employee and financial data stored and processed by our service.

Yes, our service offers legal documentation and support for employment contracts, terminations, and compliance requirements in various countries, ensuring legal compliance and minimizing risks for enterprises.

We provide transparent pricing and fees for our services, including payroll processing, compliance management, and legal support, ensuring large enterprises have clarity and predictability in their expenses.

Yes, our service is designed to adapt to the unique needs and priorities of large enterprises, providing personalized support and customizable solutions to meet their specific requirements and constraints.

Our service stands out through its comprehensive features, reliability, global expertise, and exceptional customer satisfaction, offering a superior solution tailored to the needs of large enterprises.

We offer comprehensive training and support resources, including documentation, training sessions, and dedicated account managers, to assist enterprises in maximizing the value of our service for payroll, compliance, and workforce management.

Yes, our service is highly scalable and can accommodate the growth and evolving needs of large enterprises as they expand globally, ensuring flexibility and adaptability to support their long-term success.

Our service covers a wide range of countries and regions, ensuring compliance with local regulations and seamless payroll processing for global teams.

We stay updated with local tax laws, employment regulations, and reporting requirements in each country we operate in, ensuring compliance and minimizing risks for global teams.

Yes, our service is equipped to handle complex payroll calculations, including deductions, allowances, and benefits, while ensuring accuracy and compliance across multiple currencies and jurisdictions.

We provide transparent pricing and fees for our payroll processing and compliance management services, ensuring clarity and predictability for finance teams.

We offer dedicated support from payroll experts to assist finance teams in resolving payroll-related inquiries, issues, and discrepancies promptly and effectively.

Our service manages contractor pay and compliance by ensuring proper classification, contract management, and payment processing for independent contractors and freelancers worldwide.

Yes, our service can act as an Employer of Record (EOR), assuming legal responsibility for employment relationships, contracts, and compliance obligations for global team members.

We prioritize data privacy and security, implementing encryption, access controls, and compliance measures to protect sensitive employee and financial data stored and processed by our service.

Our service is highly scalable and can accommodate the needs of growing global teams and expanding business operations, ensuring flexibility and adaptability as organizations evolve.

Yes, our service can manage Agent of Record (AOR) responsibilities for insurance, benefits, and regulatory compliance, ensuring compliance and coverage for global team members.

Our service leverages automation, standardized processes, and dedicated payroll experts to ensure accuracy and timeliness in processing payroll and managing compliance across different time zones.

Absolutely, our service offers robust reporting and analytics capabilities to provide insights into payroll costs, compliance status, and workforce trends, enabling informed decision-making for finance teams.

Our service stands out through its comprehensive features, reliability, global expertise, and exceptional customer satisfaction, offering a superior solution for managing payroll, compliance, and global teams.

Our service manages onboarding and offboarding processes by handling contract management, compliance checks, and exit procedures for global team members, ensuring a smooth transition throughout the employment lifecycle.

We offer comprehensive training and support resources, including documentation, training sessions, and dedicated account managers, to assist finance teams in maximizing the value of our service for payroll, compliance, and workforce management.

The duration of the payroll implementation process typically ranges from 1 to 3 months, with various factors influencing the timeline. These factors include the number of employees being onboarded and the complexity of the countries involved in the payroll setup. The implementation process involves several key steps to ensure a seamless transition to the new payroll system:

1. Meeting with Stakeholders: The process begins with a meeting involving key stakeholders to review requirements, discuss expectations, and align on the desired ""go-live"" date for the new payroll system.

2. Data Collection and Migration: This step involves gathering all relevant payroll data from existing systems, ensuring its accuracy, and migrating it to the new payroll platform.

3. Employee Onboarding: Employees are onboarded onto the new payroll system, including setting up their profiles, tax information, and payment details.

4. Shadow Payroll: A shadow payroll may be run in parallel with the existing system to validate the accuracy of calculations and ensure a smooth transition.

5. Payroll Configuration: The payroll system is configured to meet the specific needs of the organization, including setting up tax calculations, deductions, and compliance requirements.

Helios differentiates itself by handling global payroll services directly in over 125 countries, without customers need to engage local third-party providers. This streamlined approach significantly accelerates the implementation process compared to other providers, ensuring a quicker and more efficient transition to the new payroll system. By eliminating the complexities associated with third-party involvement, Helios can expedite the implementation timeline and deliver a seamless payroll solution tailored to the unique requirements of each client.

Helios takes charge of all payroll processing and management tasks for their clients. This encompasses everything from calculating employee wages and taxes to processing payroll, producing pay stubs, and submitting tax forms to the relevant authorities. In contrast, standard payroll processing usually involves the employer carrying out most, if not all, of these responsibilities internally, using either manual or automated systems.

The fundamental distinction between fully managed payroll and standard payroll processing lies in the extent of employer involvement and accountability. With fully managed payroll, the employer can delegate the entire payroll process to the payroll service provider, which oversees every aspect from initiation to completion. This arrangement can free up valuable time and resources for the employer to concentrate on other facets of their business operations.

Ensuring the security of personal employee data is a top priority for Helios. To achieve this, we implement robust security measures, including state-of-the-art protocols like SSL encryption, two-factor authentication, ISO 27001 certification, GDPR compliance, and are actively working towards obtaining our SOC 2 certifications. Furthermore, our dedicated security team maintains round-the-clock vigilance to monitor our systems for any potential threats or vulnerabilities.

In certain countries, we offer the service of handling payments to both the government and your employees on your behalf. If there are payments that you need to make, we will supply you with the necessary payment files to facilitate prompt execution. Additionally, we offer a virtual bank account that can be utilized for making statutory payments in regions where direct treasury services are not available through us.

Helios maintains compliance with tax and labor laws across various countries by leveraging a team of local specialists spanning over 125 countries. These experts continuously monitor and stay abreast of local laws and regulations to guarantee adherence. As an added layer of assurance, our local experts conduct payroll and tax compliance reviews concurrently with the filing of your local payroll tax returns. Moreover, all tax returns filed on your behalf are uploaded into your payments module for your convenient access and review.

Through our integrated Benefits Admin feature, Helios streamlines the management of benefits by centralizing all benefit-related details within a unified HR system. This ensures that essential information and deductions are synchronized and automated seamlessly with your payroll processes. Employees have the convenience of directly managing their benefit enrollment through the Helios platform. Additionally, we offer a benefits marketplace for sourcing benefits, where selected benefits trigger the storage and deduction of employee withholdings and employer contributions accordingly. You have the flexibility to work with your preferred broker or leverage Helios's network of benefits provider partners to establish and oversee your benefits program within our platform, without the requirement of using Helios broker partners.

With Helios, you have the flexibility to run payroll on a monthly, semi-monthly, or bi-weekly basis, and can initiate off-cycle pay runs as required. Unlike some other payroll services, the frequency of payroll runs is determined by you, the client, as long as it aligns with local regulations, which Helios is equipped to help you comply with.

Absolutely. Helios automatically generates end-of-year tax forms for your employees and manages the filing process with the relevant tax authorities. Subsequently, we distribute the year-end tax forms to your employees.

While traditional payroll companies typically handle payroll processing before passing it on to an external third party, Helios is actively engaged in every aspect of the payroll process, closely monitoring payroll data throughout the entire cycle.

This deep involvement enables us to conduct comprehensive simulations of payment delivery, identifying and addressing any potential obstacles that could otherwise increase costs or lead to delays. By accurately predicting banking fees upfront, we can provide a precise estimate of your total funding requirements.

Utilizing a unified platform ensures seamless synchronization of all data related to payroll expenses, foreign exchange (FX) fluctuations, and fees. Empowering treasurers, finance managers, and CFOs with global teams to revolutionize global workforce management, enhancing operational efficiency across the board.

With Helios, you have complete control and visibility over your funds, which are held in a dedicated virtual bank account for paying your global teams. All payments are transparent and leverage optimized payment channels, including FX rates, backed by Helios's guarantee that each payment will be timely and accurate.

You can create wallets in 20 different currencies, all maintained under your name. Furthermore, detailed financial activity reports are provided, offering full transparency on all payments. Even in the event of any unforeseen circumstances, with Helios you retain access to your funds.

These funds can be monitored throughout every stage of the payroll and payments process, encompassing salary updates to gross-to-net calculations. Additionally, we offer a comprehensive suite of business intelligence tools, empowering you to transform your payroll data into actionable insights.

Helios revolutionizes workforce management by offering a unique approach to payroll processing and payroll payments through a unified -platform. By centralizing all payroll operations , employees have clarity on their payroll provider, designated point of contact, and how to address any concerns or inquiries effectively. Standardizing the onboarding process ensures a seamless experience for new hires, minimizing friction from the outset.

Rather than dealing with numerous payroll providers across various countries, each with distinct styles and formats, Helios translates your payroll data into a universal language, simplifying the understanding of the impact and daily operations of each regional entity. This eliminates the need for resource-intensive translations when comparing records or payroll invoices from different regions, such as between your European and American entities for example.

At Helios, we ensure that salary can be analyzed as a consistent cost item across all locations, providing a unified global perspective on your workforce expenses.

Ensuring compliance with local regulations for payroll and payments is crucial for global organizations. By centralizing processes on a -unified platform, automated compliance checks can reduce the risks of errors and non-compliance.

Helios fully integrated with leading licensed and regulated financial institutions to ensure adherence to the strictest government regulations. Our comprehensive KYC and AML procedures can validate the authenticity of all clients, as well as their employees and contractors.

With our cutting-edge payroll and payments system featuring the AI-powered compliance engine, we ensure accurate payroll calculations that comply with local regulations across all jurisdictions.

Global payroll refers to the execution and managing payroll payments made to workers based overseas. Global payroll can come with its share of challenges, including regulatory hurdles, communication barriers, and international banking costs.

To process global payroll, you need to have a system in place that accounts for local regulations, employee compensation and benefits, and cultural considerations. Normally, the easiest way to handle all this is by outsourcing these tasks to a third-party provider with the necessary expertise in place. One way to verify this expertise is by working with an intermediary provider that can accurately vet and analyze the provider’s performance.

Global payroll encompasses the centralized management of payroll operations across multiple countries through a unified platform, providing comprehensive oversight and enhanced data visibility for organizations with international operations. By leveraging a technology-driven strategy, businesses can streamline payroll processes, improve efficiency, and ensure compliance on a global scale.

A robust global payroll solution should offer scalability and flexibility to accommodate diverse regulatory requirements and varying payroll practices worldwide. It should empower organizations to standardize processes, automate calculations, and generate accurate reports seamlessly. Furthermore, the ability to adapt to unexpected payroll challenges or anomalies is essential for maintaining operational continuity and minimizing disruptions.

Helios’ sophisticated global payroll system not only simplifies administrative tasks but also drives strategic decision-making by providing valuable insights into workforce costs and trends across different regions. It is important to invest in a modern, integrated payroll solution, so that businesses can optimize their payroll operations, enhance employee satisfaction, and support sustainable growth in the global marketplace.

When setting up payroll for global employees, organizations must weigh the options of establishing a local entity in a new jurisdiction or leveraging Employer of Record (EOR) services based on factors such as expansion budget, operational efficiencies, and compliance requirements. Additionally, considerations around foreign exchange rates, tax implications, and regulatory nuances in each country should be part of the decision-making process.

By strategically evaluating these factors and leveraging the right payroll solutions, businesses can effectively manage global payroll operations, foster employee satisfaction, and support sustainable expansion into new markets. Collaborating with experienced professionals and utilizing modern payment technologies helps to streamline processes, mitigate risks, and ensure timely and accurate compensation for global talent.

Establishing payment processes for international contractors involves distinguishing between traditional employee payroll methods and contractor payment procedures. While employees are typically paid through payroll systems, contractors are external vendors, and their payments are akin to standard vendor invoices. When engaging international contractors, organizations can utilize various payment methods such as bank wires, credit cards, money transfer services, and freelance platforms to facilitate timely and secure payments.

It is essential to correctly classify international contractors and adhere to the local regulations of the country in which they are located to avoid potential compliance issues. Partnering with a third-party provider specializing in global payment solutions helps organizations to select the most suitable payment method for international contractors and ensure accurate and compliant payment processing.

By leveraging expert guidance and tailored payment solutions, organizations can streamline the payment process for international contractors, maintain regulatory compliance, and foster positive relationships with their global workforce. Effective payment management not only ensures timely compensation but also contributes to building trust and long-term partnerships with international contractors.

Protecting against international payroll fraud necessitates implementing stringent security measures. To safeguard your payroll operations, it is crucial to train employees on data security best practices, restrict access to sensitive information, segregate payroll duties within your team, and implement robust cloud security protocols. Additionally, outsourcing payroll functions to a reputable software provider, such as Helios, can enhance security and efficiency.

Before entrusting your payroll processes to a third-party provider, you need to ensure the platform meets stringent compliance standards, offers robust audit trail capabilities, employs data encryption protocols, and holds relevant certifications to safeguard private payroll data.

At Helios, stringent Know Your Customer (KYC) processes are in place for all customers, including billing entities, owners, executives, contractors receiving payments through the platform, local directors, and entities involved in payroll processing. During onboarding or when setting up services in a new country, KYC verification can automatically be conducted based on the information provided. Any flagged issues prompt communication from our compliance team to address concerns and facilitate resolution.

By implementing these security measures and leveraging Helios as a trusted partner, organizations fortify their defenses against international payroll fraud, uphold data integrity, and ensure regulatory compliance across global payroll processes.

Utilizing Helios’ Global Payroll Services offers a multitude of advantages for organizations operating across borders. By leveraging these services, businesses can streamline payroll operations on a global scale, enhance compliance with varying labor laws and regulations in different countries, alleviate administrative complexities, enhance payment accuracy, and achieve centralized reporting and enhanced visibility into payroll activities.

In addition to these core benefits, Global Payroll Services can also facilitate cost savings through optimized processes, mitigate risks associated with non-compliance or errors, enhance employee satisfaction by ensuring timely and accurate payments, and support strategic decision-making through access to comprehensive payroll data and analytics. Furthermore, by partnering with Helios, organizations can tap into expertise on local regulations, currency exchange rates, and tax requirements, enabling them to navigate complex payroll landscapes with confidence.

Overall, the advantages of utilizing Global Payroll Services extend beyond operational efficiency to encompass regulatory adherence, financial prudence, and strategic insights that can propel businesses towards sustainable growth and success in the global marketplace.

Helios is equipped to manage currency conversion and international payments effectively through a range of sophisticated mechanisms. These services often employ integrated systems that can seamlessly convert currencies and facilitate international transfers. Additionally, we may collaborate with local banking institutions to leverage their expertise and networks for smoother cross-border transactions.

Helios harnesses advanced technology solutions such as automated payments , real-time exchange rate monitoring, and secure payment gateways to streamline currency conversion processes and ensure the prompt and precise delivery of payments to employees across the globe. By utilizing these tools and strategies, we can navigate the complexities of international payment processing, mitigate currency-related risks, and enhance the overall efficiency and accuracy of payroll operations on a global scale.

Choosing the right Global Payroll Service provider involves evaluating several crucial factors to ensure a seamless and compliant payroll operation across borders. Considerations include:

1. Experience and Expertise: Look for a provider with a proven track record in managing international payroll, understanding diverse regulatory environments, and navigating complex payroll landscapes worldwide. Helios leaders have a background of up to over 20 year of experience in the sector.

2. Geographic Coverage: Assess the countries and regions supported by the provider to ensure they align with your organization's global footprint and expansion plans.

3. Compliance and Regulations: Verify the provider's expertise in compliance matters, including adherence to local labor laws, tax regulations, and data protection requirements in each jurisdiction.

4. Data Security: Prioritize data security measures implemented by the provider to safeguard sensitive payroll information and ensure compliance with data privacy regulations.

5. Customer Support: Evaluate the quality and responsiveness of the provider's customer support services to address queries, resolve issues promptly, and provide ongoing assistance.

6. Scalability: Consider the provider's ability to scale services according to your organization's evolving needs, accommodating growth, changes in workforce size, and expansion into new markets.

7. Pricing Structure: Understand the provider's pricing model, including any additional fees or hidden costs, to ensure transparency and alignment with your budgetary requirements.

8. Technology and Innovation: Assess the provider's use of technology solutions, such as automation, cloud-based platforms, and reporting tools, to streamline payroll processes, enhance accuracy, and provide actionable insights.

By thoroughly evaluating these factors and selecting Helios as your Global Payroll Service provider that aligns with your organization's unique requirements, you can optimize payroll operations, ensure regulatory compliance, and drive efficiency in managing an international workforce.

Yes, Helios can indeed assist with compliance in different countries. These services play a crucial role in ensuring that your organization follows the local labor laws, tax regulations, and reporting requirements in every country where you have a presence. By leveraging the Helios platform local compliance expertise, we can help you navigate the complex landscape of international regulations, reducing compliance risks and ensuring payroll accuracy.

Furthermore, we can provide valuable insights and guidance on specific compliance challenges that may arise in various regions. We stay up-to-date with the evolving regulatory environment in different countries, helping your company stay compliant and avoid costly penalties or legal issues.

Overall, partnering with Helios offers a comprehensive solution to managing compliance across multiple jurisdictions, giving you peace of mind and allowing you to focus on your core business activities with confidence.

Certainly! Helios offers scalable solutions that are well-suited for businesses with international expansion plans. We have the flexibility to adapt our services to meet the needs of growing organizations, allowing you to support additional countries, employees, and complexities as your business expands globally.

Notably, the scalability of Helios enables companies to seamlessly integrate new entities or subsidiaries into our payroll systems, in 125+ countries. This capability is particularly beneficial for businesses with ambitious growth strategies or those entering new markets, as it ensures that payroll operations can efficiently keep pace with the evolving needs of the organization.

Moreover, scalable Global Payroll Services with Helios help to streamline processes, enhance efficiency, and improve accuracy as businesses expand their global footprint. By leveraging our technology and expertise, these services simplify payroll management across multiple countries, providing a standardized approach while accommodating local nuances and regulations.

The scalability of the Helios platform makes us a valuable resource for businesses embarking on international expansion journeys. By offering adaptable solutions tailored to the size and complexity of your organization, these services can support your growth objectives and facilitate a smooth transition into new markets.

Helios provides a comprehensive suite of reporting and analytics tools that deliver in-depth insights into various aspects of payroll management. These tools are designed to offer a detailed overview of payroll costs, compliance status, employee data, and other critical metrics across multiple countries, empowering businesses with valuable information to make informed decisions and monitor performance effectively.

With Helios's reporting and analytics capabilities, businesses can delve into detailed breakdowns of payroll expenses, identify trends, and track key performance indicators across their global operations. By leveraging these tools, organizations gain a deeper understanding of their payroll processes, optimize resource allocation, and drive strategic decision-making to enhance overall operational efficiency.

Furthermore, Helios's reporting and analytics tools enable businesses to proactively manage compliance requirements in different countries by providing real-time visibility into regulatory adherence and potential risks. This functionality helps mitigate compliance challenges, reduce errors, and ensure that payroll operations align with local laws and regulations across diverse geographic regions.

The robust reporting and analytics features offered by Helios empower businesses with the necessary tools to extract meaningful insights, enhance decision-making capabilities, and optimize payroll management on a global scale. By leveraging these capabilities, organizations can streamline processes, improve transparency, and drive continuous improvement in their international payroll operations.

When partnering with Helios, you can expect excellent customer support services to cater to your needs across various regions. As a leading provider, Helios typically offers responsive support to address inquiries, resolve issues, and handle requests related to payroll processing in different countries. This support is facilitated through a range of services and features designed to ensure a seamless and efficient customer experience.

Dedicated Account Management Resources: A key aspect of the customer support provided by Helios is the availability of dedicated account management resources. These professionals are assigned to your account to offer personalized assistance, address specific requirements, and serve as a direct point of contact for any payroll-related concerns.

24/5 Customer Support: Helios offers around-the-clock customer support to cater to clients operating in different time zones. This ensures that assistance is available whenever needed, regardless of the local time, enabling prompt resolution of issues and queries.

Integrated Client Service Ticket Management Solution: Helios offers a fully integrated client service ticket management solution. This system streamlines the process of submitting and tracking support requests, ensuring efficient communication and resolution of issues through a centralized platform.

Global Language and Time Zone Support: To accommodate clients operating in diverse regions, Helios offers support in multiple languages and across various time zones. This ensures that language barriers are minimized, and assistance is readily accessible to clients worldwide.

Standard SLA Service Delivery Standards: Helios adheres to service level agreements (SLA) to guarantee prompt and efficient service delivery. These standards outline our commitment to meeting specific response times and resolution targets, ensuring an extraordinary level of service quality.

Overall, the customer support provided by Helios is comprehensive, responsive, and tailored to meet the unique needs of businesses operating on a global scale. By offering dedicated account management, 24/5 support, integrated ticket management solutions, global language and time zone support, and adherence to SLA service delivery standards, these Helios delivers a superior customer experience and ensures that clients receive the assistance they require for seamless payroll operations worldwide.

Global Payroll Services primarily focus on managing payroll processes for employees across multiple countries, ensuring compliance with local labor laws and tax regulations. Those are done for the client’s own legal entities across foreign countries. On the other hand, Employer of Record services not only handle payroll but also take on the legal responsibility of employing workers on behalf of a company, including compliance, HR functions, and benefits administration.

Global Payroll Services assist with payroll processing and compliance but do not take on the legal employer responsibilities. These responsibilities stay with the legal entities that the client has in the foreign countries, and the basic requirement is to establish and maintain legally compliant entity. Employer of Record services, on the other hand, legally employ workers on behalf of the company, assuming responsibilities such as tax withholding, benefits administration, and compliance with employment laws.

Businesses that need assistance with managing international payroll and compliance across different countries typically opt for Global Payroll Services. Companies looking to expand globally without establishing legal entities in each country may choose an Employer of Record services to support their international workforce legally.

Global Payroll Services focus on payroll processing and compliance, while benefits administration and HR functions are typically managed internally by the company. Employer of Record services, however, include benefits administration, HR support, and legal compliance as part of their comprehensive service offering.

Global Payroll Services help mitigate risks related to payroll accuracy and compliance with international labor laws and tax regulations. Employer of Record services offer a more comprehensive risk mitigation by taking on the legal responsibilities of employing workers, reducing compliance risks for the company.

Global Payroll Services often charge based on the number of employees and countries served, with fees for payroll processing and compliance services. Employer of Record services may have a broader pricing structure that includes a percentage of payroll costs, benefits administration fees, and additional HR support costs.

Businesses can transition between Global Payroll Services and Employer of Record services based on their changing needs and international expansion strategies, Helios makes this very easy with a few clicks within the platform. It's important to discuss flexibility and scalability with service providers to accommodate emerging and evolving requirements.

Global Payroll Services typically assist with payroll processing during employee terminations but do not handle legal offboarding processes. Employer of Record services manage the entire offboarding process, including compliance with termination laws, final payments, and legal documentation.

Global Payroll Services focus on payroll processing and compliance, while handling employee relations and disputes internally. Employer of Record services provide HR support, conflict resolution, and legal guidance for employee relations matters as part of their comprehensive service offering.

Businesses should assess their specific needs, compliance requirements, risk tolerance, and growth plans when deciding between Global Payroll Services and Employer of Record services. Consult with service providers, consider the level of support needed, and evaluate the cost-effectiveness of each option to make an informed decision.

Helios’ tool offers features such as time tracking, scheduling, performance management, communication tools, analytics, and compliance management tailored for global teams.

Helios’ tool automatically adjusts schedules and time tracking based on different time zones and incorporates international holidays into the scheduling system.

Yes, Helios’ tool, through the marketplace module, is designed to seamlessly integrate with popular HR and project management systems to ensure smooth data exchange and workflow.

Helios’ tool includes compliance features that stay updated with labor laws and regulations globally, providing alerts and notifications to help you stay compliant.

Yes, Helios’ tool is designed to scale with your organization, whether you have a small or large global workforce, without compromising performance or functionality.

Helios prioritizes data security and utilizes encryption, authentication measures, and regular security audits to ensure the safety of your data.

Yes, Helio’s tool offers customizable reporting features, allowing you to analyze performance metrics, track productivity, and facilitate workforce planning.

Helios offers comprehensive support and training resources, including tutorials, documentation, and dedicated customer support to assist you throughout the implementation and usage process.

Yes, Helios’ tool is accessible via mobile devices, allowing your global team members to manage their schedules, track time, and communicate efficiently from anywhere.

Helios’ tool includes built-in communication features such as chat, video conferencing, and file sharing to foster collaboration and streamline communication among global team members.

Yes, Helios’ tool supports multiple languages and can be customized to accommodate cultural preferences, ensuring a user-friendly experience for diverse global teams.

Helios’ tool employs advanced algorithms and conflict resolution mechanisms to minimize scheduling conflicts and optimize workforce allocation across different regions.

Helios’ tool offers remote attendance tracking features, including clock-in/out functionality, geolocation tracking, and activity monitoring to ensure accountability and productivity.

Yes, Helios’ tool seamlessly integrates with payroll systems, allowing for accurate and efficient compensation management for global team members.

Helios’ tool distinguishes itself through its comprehensive features, user-friendly interface, scalability, robust security, and dedicated customer support, offering unparalleled value for managing global teams.

While Helios does not charge extra fees for integrations, accessing the full capabilities of some integrations may require you to have specific paid versions of the software that Helios connects with.

Helios encourages users to suggest new integrations and provides an API for building custom solutions to fit unique business processes. We continue to focus our roadmap based on customer needs, your opinion is important to shaping the path of roadmap.

To set up an integration, select your desired app from the Marketplace integration module in the Helios platform and follow the step-by-step instructions provided for a smooth integration experience.

Helios integrates with a variety of tools across HR, Accounting, Payroll, and Legal categories, designed to simplify your workflow and allow for a centralized management system, from SSO to bi-directional workflows between platforms. We indicate in the marketplace what type of integration we have currently with each app. Please note, the more users sign up for a type of integration, we will take notice to invest deeper into that partnership, to make your overall experience more simplistic.

Yes, Helio’s integrations are scalable and can be effectively utilized by businesses ranging from small startups to large corporations.

Our service has dedicated legal experts who stay updated with local labor laws, employment regulations, and tax requirements in each country we operate in, ensuring compliance and mitigating risks for global teams.

Yes, our service can act as an Employer of Record (EOR), assuming legal responsibility for employment contracts, compliance, and regulatory obligations for global team members.

Our service manages contractor pay and compliance by ensuring proper classification, contract management, and payment processing for independent contractors and freelancers worldwide, while mitigating misclassification risks.

We implement robust legal safeguards, including comprehensive contracts, indemnification clauses, and compliance checks, to protect against legal risks and liabilities associated with global workforce management.

Yes, our service can manage Agent of Record (AOR) responsibilities for insurance, benefits, and regulatory compliance, ensuring compliance and coverage for global team members in accordance with local regulations.

We prioritize data privacy and protection, implementing encryption, access controls, and compliance measures to ensure compliance with GDPR and other data protection regulations when handling sensitive employee and financial information.

Yes, our service offers legal documentation and support for onboarding and offboarding global team members, including employment contracts, termination procedures, and compliance checks, to ensure legal compliance throughout the employment lifecycle.

We provide transparent pricing and fees for our services, including payroll processing, compliance management, and legal support, ensuring clarity and predictability for legal teams.

Our service has a dedicated legal team to handle disputes, claims, and legal inquiries related to global workforce management, providing legal counsel and representation as needed to resolve issues effectively.

Yes, our service offers legal advice and guidance on employment law matters, regulatory compliance, and risk mitigation strategies for global teams, leveraging our expertise and experience in global workforce management.

Our service is highly scalable and can accommodate the legal needs of growing global teams and expanding business operations, ensuring flexibility and adaptability as organizations evolve

Yes, our service can handle legal requirements for mergers, acquisitions, and restructuring activities involving global teams, providing legal support and guidance throughout the process to ensure compliance and mitigate risks.

Our service stands out through its legal expertise, reliability, global coverage, and exceptional customer satisfaction, offering a superior solution for managing legal aspects of global workforce management.

Our service has legal experts with expertise in global regulations and jurisdictions who ensure accuracy and compliance in legal documentation and processes for global teams, minimizing legal risks and liabilities.

We offer comprehensive training and support resources, including legal documentation, training sessions, and dedicated legal counsel, to assist legal teams in maximizing the value of our service for payroll, compliance, and workforce management.

Our service offers seamless integration between HCM, payroll, and compliance management systems, ensuring data consistency, accuracy, and efficiency in managing global teams.

Yes, our service is equipped to handle payroll processing, compliance management, and employee record-keeping for global team members in multiple countries and currencies, ensuring compliance and consistency across borders.

Our service supports employee mobility and global expansion initiatives by managing legal and compliance requirements in different jurisdictions, including employment contracts, work permits, and tax obligations.

Yes, our service can act as an Employer of Record (EOR), assuming legal responsibility for employment contracts, payroll processing, and compliance obligations for global team members.

Our service leverages automated payroll processing systems and dedicated payroll experts to ensure accurate and timely payment processing for global team members, including contractors and freelancers.

Yes, our service can manage Agent of Record (AOR) responsibilities for insurance, benefits, and regulatory compliance, ensuring coverage and compliance for global team members in accordance with local regulations.

We provide transparent pricing and fees for our services, including payroll processing, compliance management, and legal support, ensuring clarity and predictability for people managers.

Our service offers HCM features such as performance management tools, learning and development resources, and employee engagement surveys to support people managers in tracking and managing employee performance, development, and engagement globally.

Yes, our service offers real-time insights and analytics on workforce trends, turnover rates, and productivity metrics, enabling people managers to make informed decisions and implement effective strategies for managing global teams.

Our service manages onboarding and offboarding processes by handling compliance checks, employment contracts, and exit procedures for global team members, ensuring a smooth transition throughout the employment lifecycle.

We prioritize data privacy and security, implementing encryption, access controls, and compliance measures to protect sensitive employee and financial data stored and processed by our service.

Yes, our service offers legal documentation and support for employment contracts, terminations, and compliance requirements in various countries, ensuring legal compliance and minimizing risks for people managers.

Our service is highly scalable and can accommodate the needs of growing global teams and expanding business operations, ensuring flexibility and adaptability as organizations evolve.

Our service stands out through its comprehensive features, reliability, global expertise, and exceptional customer satisfaction, offering a superior solution for managing global teams and workforce management.

We offer comprehensive training and support resources, including documentation, training sessions, and dedicated account managers, to assist people managers in maximizing the value of our service for payroll, compliance, and workforce management.

Helios’ tool tracks key performance indicators (KPIs) such as productivity, quality, and efficiency, aligning with your organizational goals to drive performance excellence.

Yes, Helios’ tool supports customizable performance evaluation methods and rating scales to accommodate diverse regional preferences and cultural nuances.

Helios’ tool offers features for setting SMART goals, cascading goals across teams, and tracking progress in real time, fostering accountability and alignment with organizational objectives.

Yes, Helios’ tool includes feedback mechanisms, coaching tools, and performance review functionalities to enable ongoing development and improvement for global team members.

Absolutely, Helios’ tool is designed to integrate with various HR systems and workflows, ensuring smooth data exchange and minimizing disruption to existing processes.

Helios’ tool supports multilingual interfaces and cultural sensitivity features to facilitate effective communication and coaching across diverse global teams.

Helios’ tool provides robust analytics and reporting features, allowing you to gain valuable insights into performance trends, identify areas for improvement, and make data-driven decisions.

Yes, Helios’ tool facilitates goal alignment by enabling transparent goal visibility, fostering collaboration, and ensuring everyone is working towards common objectives regardless of location.

Helios prioritizes data privacy and security, implementing encryption, access controls, and compliance measures to safeguard personal performance data stored and processed by our tool.

Yes, Helios’ tool allows for the creation of customized performance review templates tailored to your organization’s specific goals, values, and performance evaluation criteria.

Absolutely, Helios’ tool supports real-time feedback mechanisms, peer recognition features, and virtual reward systems to acknowledge and motivate remote team members effectively.

Helios’ tool is designed with a user-friendly interface and intuitive navigation, backed by comprehensive training and support resources to ensure ease of use for users worldwide.

Yes, Helios¡ tool provides access to coaching materials, skill development resources, and personalized learning paths to empower global team members in their professional growth journey.

Yes, Helios’ tool includes analytics capabilities to analyze cross-cultural collaboration patterns, identify cultural differences, and optimize team dynamics for enhanced performance.

Helios’ tool stands out through its comprehensive features, scalability to accommodate diverse global teams, and dedicated customer support, offering a superior solution for driving performance excellence across borders.

Our service offers tailored solutions designed specifically for SMBs, providing cost-effective and user-friendly HCM, payroll, and compliance management tools to streamline operations and minimize administrative burdens.

Yes, our service is highly scalable and can adapt to the growth trajectory of SMBs, offering flexible solutions that grow with the business and support expansion into new markets and regions.

Our service offers rapid onboarding and setup processes, leveraging automation and standardized procedures to expedite the setup of payroll processing and compliance management for new global team members and countries.

We offer dedicated support from compliance experts to assist SMBs in navigating complex regulatory environments and compliance requirements, providing guidance and resources as needed to ensure compliance and minimize risks.

Yes, our service is equipped to handle payroll processing and compliance management for global team members in multiple countries and currencies, ensuring compliance and consistency across borders.

Our service leverages automated payroll processing systems, standardized workflows, and dedicated experts to ensure accuracy and timeliness in processing payroll and managing compliance for global team members, even with limited internal resources.

Yes, our service manages contractor pay and compliance by ensuring proper classification, contract management, and payment processing for independent contractors and freelancers working with SMBs globally.

Our service supports employee mobility and international expansion initiatives by managing legal and compliance requirements in new countries, including employment contracts, work permits, and tax obligations.

We prioritize data privacy and security, implementing encryption, access controls, and compliance measures to protect sensitive employee and financial data stored and processed by our service.

Yes, our service offers legal documentation and support for employment contracts, terminations, and compliance requirements in various countries, ensuring legal compliance and minimizing risks for SMBs.

We provide transparent pricing and fees for our services, including payroll processing, compliance management, and legal support, ensuring cost-conscious SMBs have clarity and predictability in their expenses.

Yes, our service is designed to adapt to the unique needs and priorities of SMBs, providing personalized support and flexible solutions to meet their specific requirements and constraints.

Our service stands out through its comprehensive features, reliability, global expertise, and exceptional customer satisfaction, offering a superior solution tailored to the needs of SMBs.

We offer comprehensive training and support resources, including documentation, training sessions, and dedicated account managers, to assist SMBs in maximizing the value of our service for payroll, compliance, and workforce management.

Yes, our service offers insights and analytics on workforce trends, costs, and productivity metrics, enabling SMBs to make data-driven decisions and optimize their global teams' performance, even with limited resources.

Our Platform offers comprehensive HCM, Global Payroll, EOR, Contractor Pay, and AOR solutions tailored to the needs of start-up and growing companies, helping to streamline operations and ensure compliance with minimal administrative effort.

Yes, our Platform offers flexible pricing models and scalable solutions designed to accommodate the evolving needs and budget constraints of start-up and growing companies as they scale their global operations.

Our Platform offers rapid onboarding and setup processes, leveraging automation and standardized procedures to expedite the setup of payroll processing and compliance management for new global team members and countries.

We offer dedicated support from compliance experts to assist start-up and growing companies in navigating complex regulatory environments and compliance requirements, providing guidance and resources as needed.

Yes, our Platform offers real-time insights and analytics on workforce trends, costs, and productivity metrics, enabling start-up and growing companies to make data-driven decisions and optimize their global teams' performance.

Our Platform leverages automated payroll processing systems, standardized workflows, and dedicated experts to ensure accuracy and timeliness in processing payroll and managing compliance for global team members, even in fast-paced start-up environments.

Yes, our Platform manages contractor pay and compliance by ensuring proper classification, contract management, and payment processing for independent contractors and freelancers working with start-up and growing companies globally.

Our Platform supports employee mobility and international expansion initiatives by managing legal and compliance requirements in new countries, including employment contracts, work permits, and tax obligations.

We prioritize data privacy and security, implementing encryption, access controls, and compliance measures to protect sensitive employee and financial data stored and processed by our service.

Yes, our Platform offers legal documentation and support for employment contracts, terminations, and compliance requirements in various countries, ensuring legal compliance and minimizing risks for start-up and growing companies.

We provide transparent pricing and fees for our Platform, including payroll processing, compliance management, and legal support, ensuring cost-conscious start-up companies have clarity and predictability in their expenses.

Our Platform is highly scalable and can accommodate the growth and changing needs of start-up and growing companies as they expand into new markets and regions, ensuring flexibility and adaptability as they evolve.

Our Platform stands out through its comprehensive features, reliability, global expertise, and exceptional customer satisfaction, offering a superior solution tailored to the needs of start-up and growing companies.

We offer comprehensive training and support resources, including documentation, training sessions, and dedicated account managers, to assist start-up and growing companies in maximizing the value of our service for payroll, compliance, and workforce management.

Yes, our Platform is designed to adapt to the dynamic and agile nature of start-up environments, providing responsive support and scalable solutions to meet the evolving needs of start-up and growing companies.

Helios’ tool utilizes automatic time zone detection and adjustment features to accurately track time and attendance for global team members, ensuring compliance and accuracy.

Yes, Helios’ tool is designed to integrate with various HR systems and payroll software, facilitating seamless data exchange and streamlining administrative processes.

Helios’ tool includes features for monitoring workload, identifying signs of burnout, and promoting work-life balance to support employee well-being and mental health across global teams.

Absolutely, Helios’ tool offers analytics and reporting capabilities to analyze attendance patterns, identify trends, and pinpoint areas for improvement in workforce management across global teams.

Helios’ tool supports customizable PTO policies and workflows to accommodate different leave regulations and ensure accurate tracking and management of PTO across global teams.

Yes, Helios’ tool provides self-service portals for employees to request, track, and manage their PTO, empowering them to take control of their time off while streamlining HR processes.

Helios’ tool employs advanced scheduling algorithms and conflict resolution mechanisms to minimize scheduling conflicts and optimize staffing levels, enhancing operational efficiency across global teams.

Helios’ tool features an intuitive interface, multilingual support, and comprehensive training resources to ensure ease of use for users worldwide, regardless of cultural background or language.

Yes, Helios’ tool offers robust reporting capabilities to generate insights into employee attendance, PTO usage, and burnout indicators, facilitating informed decision-making and compliance with regulations.

Helios prioritizes data security and confidentiality, implementing encryption, access controls, and compliance measures to protect personal employee information stored and processed by our tool.-

Yes, Helios’ tool supports flexible work arrangements and remote work policies, allowing for accurate tracking and management of time and attendance regardless of location or work arrangement.

Absolutely, Helios’ tool provides real-time notifications and alerts to keep managers and employees informed about attendance, PTO approvals, and scheduling changes, promoting transparency and communication.

Helios’ tool includes compliance features that stay updated with labor laws and regulations globally, providing alerts and notifications to help you stay compliant and avoid legal risks.

Yes, Helios’ tool offers analytics and reporting features to analyze workforce trends, productivity metrics, and resource utilization, enabling informed workforce planning and optimization strategies.

Helios’ tool stands out through its comprehensive features, scalability to support global operations, and dedicated customer support, offering a superior solution for managing time, attendance, and employee well-being across global teams.

With Helios you don’t need to open bank accounts across all the countries where you have employees. Instead of managing multiple bank account platforms, you can pay all your employees across the globe through a single platform.

Helios partners with licensed and regulated financial institution authorized to hold and transfer your workforce-dedicated funds in designated wallets at top tier banks such as JP Morgan Chase. Customers’ funds are properly safeguarded, as required by Helios’s various payment licenses, and protected with bank-level security.

Yes! Helios assumes full liability for payments arriving on pay day and accurately.

Under normal circumstances, Helios considers an average of 2 to 3 days for onboarding clients with the payment solution. However, keep in mind that the onboarding process is extensive and will always be contingent on the payroll process and its KYC procedure.

In countries where instant rails are available, we can complete the transaction in 15 seconds. In 95% of our transactions, payments arrive on the same day. In other countries, we guarantee arrival in 72 hours — no need for local bank accounts.

You can open a Workforce Wallet to make global direct deposits for all types of workforce payments to all stakeholders and for all employment categories, including EOR, contractor, and authority payments. Payroll payments are made from a centralized location, operating on payment rails designed for global workforce payments.

Helios conducts account validation, transactional monitoring, and AML checks, adding a layer of security and assurance that payments will not reach unauthorized people. As a centralized, regulated institution using optimized rails, Helios offers lower fees and FX rates with full transparency over the entire process.

Helios’s Workforce Wallets and global direct deposits cover payments across the globe. You can pay out in the local currency in 125+ countries.

Helios offers funding in 14 currencies – USD, EUR, AUD, AED, GBP, CAD, CHF, CZK, DKK, HKD, NZD, PLN, SEK, SGD.

In some locations, like in the U.S. or when local payment requires exotic currency, you can open a local wallet exclusively for funding and paying accounts in that country. Using local currency makes payments quicker and cheaper.

You can find our detailed payment coverage here.

Before Helios’s Workforce Payments option, no solution on the market utilized payment rails designed especially for global direct deposits (workforce payments). The result was high fees, slow delivery, and an assortment of other inefficiencies:

• No land date commitment – All current solutions were designed to focus on the ‘send’ date, not the ‘land’ date, making it hard to ensure on-time delivery across the globe every payday.

• Lack of transparency – Companies that rely on payroll providers to handle global direct deposits for them have no visibility into the payment processes, leading to hidden fees and high FX rates due to the use of sub-prime banks.

• Fragmented operations – If companies pay their global workforce through bank transfers, they need bank accounts in every country. Data transferred between platforms creates risks for data breaches, especially when using transfer methods such as email.

• Funds not segregated – When payment, payroll, or other service providers along the chain are not licensed and regulated, they do not maintain segregated accounts, among other necessary standards. Your funds are mixed with others’, sometimes with the provider’s own funds, leaving you with no protection.

As a regulated financial services company, we keep your funds segregated, safeguarded, and secure in tier 1 banks until delivery to your employees. In order to work with our banking partners, including J.P. Morgan, Citi Bank and HSBC, we must maintain bank-level security for all transfers. Our customers use one centralized platform instead of managing different platforms and exporting data, exposing it to risk. Helios’s workforce wallet meets the highest security standards: GDPR, SOC2 Type l, SOC2 Type ll, ISO 27001, ISO 27701, CSA.

Helios assumes liability for the entire global direct deposit process – from funding the workforce wallet to the actual delivery of payments. Your entire workforce will receive accurate and on-time payment, provided all information has been given to Helios on time. Read our full-liability message here: www.Heliosglobal.com/full-liability-policy

Helios is a licensed and regulated financial institution authorized to facilitate digital financial transactions. We hold all client funds in Client Money Accounts (CMAs) with Tier 1 banks such as J.P. Morgan Chase, Citi Bank and HSBC. These accounts are segregated (we keep your funds separate from other clients and from our own corporate funds) and safeguarded (the funds are ring-fenced and cannot be used for our own operations).

A CMA maximizes your control over your funds and minimizes the risk involved in cross-border workforce payments. Only licensed and regulated financial institutions such as Helios can be relied upon to segregate and safeguard your funds.

Yes, your money is secure with Helios’s workforce wallet. Helios uses client money accounts held with Tier 1 banks to ensure the utmost safety and protection of client funds. Client’s money is kept separate and segregated from our operational funds, thus the risk to clients is minimized. This means that even if the company would face unexpected financial challenges, client funds remain distinct and inaccessible for meeting the company’s operational expenses or debts. The funds remain yours only. Our top priority is the trust and safety of our clients, and we adhere to best practices and regulations to uphold that commitment.