Transform Your Country
Configuration Process

Streamlined

Onboarding

Configure onboarding requirements by country to deliver a consistent and seamless experience for all new employees, regardless of their location. Say goodbye to manual setups and hello to a standardized onboarding process.

Role Access

Management

Assign key managers to oversee country-wide operations or delegate specific tasks within the configuration process. Ensure that the right people have the right level of access and control.

Compliance

Customized

Payroll Rules

Take control of your payroll processes. From pay dates to pension details, set up pay elements, deduction codes and GL mapping with simplicity and precision. We have built the guardrails to keep you in compliance.

Instant
Data Transfer

Transfer year-to-date payroll and tax data within minutes with AI-powered validation tools, ensuring accuracy and compliance with unprecedented speed and efficiency.

Local Benefits
Configuration

Implement country-specific benefit plans, define employer and employee contributions, set eligibility criteria and manage dependent enrollment and open enrollment requirements with ease.

Comprehensive
Time Management

Simplify time off management with configurable vacation and sick leave accruals, timesheet management and location tracking to streamline workforce operations.

Secure
Document Management

Ensure compliance and data security by uploading and managing employee documents securely. Facilitate streamlined onboarding with localized document management features.

Banking
Integration

Simplify payroll with banking setup or virtual wallet implementation, enhancing convenience and efficiency for your global workforce.

Rapid
Employee Onboarding

Accelerate the onboarding process with bulk upload capabilities, inviting your teams into the platform swiftly and efficiently.

Efficient
Workflow-Based Setup

Our intuitive workflow rule-based process allow you to set up your company compliantly in just a few steps. Speed up your go-live timeline by 66%, surpassing industry implementation standards.

Simplify
Complexities

Enhance compliance and unlock unprecedented efficiency in managing your international workforce. Experience the power of tailored solutions for every country, all in one unified platform.

MANAGE GLOBAL TEAMS

Configure Locally. Onboard
Globally. Pay Accurately

Introduce New Team Members with Fewer Clicks!

Now that your configurations are set, adding new hires to your global team is a breeze - and fully compliant. By utilizing our configuration feature, you or your team members can seamlessly onboard employees with guided support at every step. Enjoy a smooth journey through the onboarding process, from welcoming a new team member to setting up their benefits.

Effortlessly Onboard on a Global Scale!

Let Helios take the lead managing all legal and administrative tasks related to hiring in various countries, ensuring your team members can kickstart their work promptly and efficiently, free from delays or complications.

Drive Growth and Foster Engagement!

Focus towards driving team growth and innovation. A seamless onboarding experience cultivates a sense of belonging and support for new hires, fostering higher engagement and retention rates.

Country Configuration FAQs

What types of international background checks do you run?

Helios runs various types of international background checks depending on each country's regulations and restrictions. Some countries have restrictions on certain types of checks, while others allow all types with no restrictions. Checks available include Soft Checks, Database Checks, ID Checks, Criminal Checks, National Criminal Checks and Local Criminal Checks. Book a demo to learn more.

What information is included in a background check?

Soft Checks, which are typically completed within 15 minutes, verify employment, address history and educational background. Some checks include global database searches covering areas like public media, courts, fraud and watchlists for comprehensive risk assessment, including criminal history, affiliations, global sanctions and public safety issues.

Are employee background checks with Helios free?

While the cost of each background check is based on specific client needs, the starting cost is $49 for a soft check.

How do you ensure compliance with local labor laws and regulations in the countries where you operate?

Compliance is at the heart of our company values. We have developed a business infrastructure of systems, processes and teams to ensure we are proactively informed about different labor laws and regulations. By monitoring government websites, official publications and robust subscription services, Helios stays informed of any potential changes in legislation. Additionally, Helios actively collaborates with legal and HR consultants and local payroll providers to keep our teams up to date.

We also count on a network of local experts and HR professionals in the countries where we operate. We evaluate all local payroll providers before entering into agreements to assess their payroll capabilities, experience and ability they maintain payroll systems in compliance with local regulations.

How do you handle cross-border data transfers and ensure compliance with data protection laws in different countries?

We comply with GDPR for data transfers and with local legislations requirements for data protection and privacy.

We assure our partners are also in compliance with our policies and standard procedures for data protection. We have clauses in our contracts with partners and vendors where we ensure data processing agreements are clearly formalized. We conduct regular audits, risk management and data transfer impact assessments to evaluate the risk of transferring data to different jurisdictions.

What certifications or standards do you adhere to regarding data privacy and security?

Helios adheres to stringent data privacy and security standards, leveraging our global cloud provider’s infrastructure. Our cloud environment maintains robust compliance with several key certifications, including ISO/IEC 27001 for information security management, SOC 2 for secure handling of sensitive data, GDPR and CCPA for data protection and privacy regulations, PCI DSS for credit card information security and FedRAMP for federal data protection standards. Additionally, Helios is ISO/IEC 27001 Certified, ensuring we maintain a rigorous information security management system that aligns with international best practices.

What steps do you take to ensure the accuracy and integrity of payroll data and compliance reporting?

Helios ensures the accuracy and integrity of all data and compliance by the following:

  • Our payroll platform reduces the risks of data entry mistakes with AI solutions to detect any potential error.

  • Helios’ use of standard records for collecting data.

  • Validation rules powered by AI to check for common errors such as missing or out of range values.

  • Automated time tracking to reduce manual data entry.

  • Regular reconciliation of payroll data with financial records, bank statements and tax filings to ensure consistency and accuracy: internal audits and external audits.

  • Accurate records, regular updates on records for changes such as hiring, terminations, promotions and verifying employee data.

  • Compliance tools to keep us updated about legal requirements.

  • SOC 1- Report to cover controls over the payroll operations centrally and locally managed.

Do you conduct regular security assessments and audits of your systems and processes?

Helios conducts regular security assessments and audits of our systems and processes. As an ISO 27001 Certified company, we are required to perform annual audits to achieve and maintain this certification. These regular assessments and audits ensure that we continually uphold the highest standards of information security and promptly address any potential vulnerabilities.

What level of control do clients have over their data and compliance processes when using your services?

Helios’ clients using our services have a high level of control over their data and compliance processes. Our platform allows clients to manage their data access, permissions and retention policies, ensuring they can enforce their own compliance requirements. Additionally, we provide detailed documentation and tools for monitoring and auditing data activities, empowering clients to maintain transparency and control over their data in line with their regulatory obligations.

How do you ensure that your staff are trained on data privacy and security best practices?

Helios ensures that our staff are trained on data privacy and security best practices through our comprehensive Training and Development Policy. This policy mandates regular security and awareness training for all company employees, keeping them updated on the latest data protection protocols and best practices. By continuously educating our staff, we maintain a high level of vigilance and competency in safeguarding sensitive information.

How do you demonstrate transparency and accountability to clients regarding data privacy and security practices?

Helios demonstrates transparency and accountability to clients regarding data privacy and security practices through several key measures. We provide detailed, publicly available documentation, including our Privacy Notice and security policies, outlining our data protection measures and compliance efforts. Additionally, we conduct regular security assessments and audits, and we share the certifications, such as our ISO 27001 Certification, with our clients. We also maintain open channels of communication for clients to ask questions and receive timely updates about any changes or incidents related to data privacy and security.

What types of background checks do you run in the U.S.?

Helios currently provides Soft Checks and US Criminal Checks. Background checks can include various types of verifications such as criminal records checks, employment history verification, education verification, credit history checks and more.

Do background checks provide identity verification?

Yes, Background Checks do provide identity verification. These checks include various verification methods such as employment verification, address history and educational background checks.

How long do background checks take?

The duration for background checks varies, but soft checks are usually completed within 15 minutes. Other checks are completed within 24 hours after the candidate's submission.

What measures do you have in place to protect sensitive employee data and ensure data privacy?

Helios employs comprehensive technical, administrative and physical safeguards to protect personal employee data and ensure privacy. These include advanced encryption, strict access controls, data masking, regular security audits, endpoint protection and detailed data privacy policies compliant with GDPR and CCPA. We conduct regular training, maintain an incident response plan and manage third-party risks rigorously. Continuous improvement practices ensure we stay ahead of emerging threats, safeguarding data effectively.

Do you have data breach response protocols in place and how do you notify clients in the event of a data breach?

Helios has robust data breach response protocols in place to swiftly address any security incidents. These protocols are outlined in our internal policies and procedures, which are audited regularly as part of our ISO 27001 Certification. In the event of a data breach, our response plan includes immediate containment and investigation, followed by appropriate remediation measures. We prioritize timely and transparent communication with affected clients, providing detailed notifications about the breach, the extent of the impact and the steps we are taking to mitigate the situation and prevent future occurrences.

How do you ensure that your subcontractors or third-party vendors comply with data privacy and security requirements?

Helios ensures that our subcontractors and third-party vendors comply with data privacy and security requirements through a strict Vendor Management Policy. This policy includes comprehensive Third-Party Vendor Management Assessments to evaluate the security and privacy practices of our vendors before engagement. Additionally, we conduct continuous reviews and regular audits to monitor compliance and address potential risks. By maintaining rigorous oversight and clear contractual obligations, we ensure that all third-party partners adhere to our high standards for data protection and security.

How do you handle data access requests in accordance with data protection laws?

Helios handles data access requests in accordance with data protection laws. Our Privacy Notice also outlines the procedures for accessing, correcting or deleting personal data, ensuring compliance with relevant data protection regulations.

How do you ensure compliance with GDPR and other data protection regulations that impact global operations?

Helios ensures compliance with GDPR and other applicable data protection regulations in global operations, staying informed of relevant laws, engaging local privacy experts and implementing robust data governance policies.

How do you handle data retention and deletion in compliance with data protection laws?

Helios ensures that clients can handle data retention and deletion in compliance with data protection laws, empowering our clients to take control by providing comprehensive tools and policies that align with local regulations. Clients can set customized data retention schedules, ensuring that personal data is only kept for as long as permitted. Our platform enables automated deletion processes, allowing clients to define and manage data lifecycle policies in accordance with their specific legal obligations, such as the GDPR, CCPA, or other local laws.

What disaster recovery and business continuity measures do you have in place to safeguard data in case of emergencies?

To safeguard Helios client’s data during emergencies, we have implemented a comprehensive disaster recovery and business continuity plan that includes regular automated backups stored in geographically diverse locations, ensuring data redundancy and integrity. We maintain failover systems for uninterrupted access, perform frequent risk assessments and conduct business impact analyses to prioritize critical functions. Our response teams are ready to execute detailed incident response plans with regular drills ensuring preparedness. Data is secured through encryption and strict access controls, while compliance with regulations like GDPR and ISO 22301 is maintained. Our robust communication plans and third-party coordination ensure swift recovery and minimal operational disruption.

Get Started with Helios in Three Simple Steps

  • Schedule a Consultation or Opt for Self-Service

    Arrange a consultation with our worldwide team of experts or explore our self-service option. We will create a tailored, complimentary account to meet your team's requirements.

  • Configure Your Countries and Integrate Your Teams

    Effortlessly onboard both new hires and current team members using our user-friendly platform.

  • Personalized Onboarding Experience

    Receive dedicated support from our team, helping you navigate local regulations and providing assistance to your team members, ensuring a smooth setup process.